Strategic Integrators, an introduction...

A word about our firm from the Founder and CEO of Strategic Integrators, Stewart Sonneland

Strategic Integrators named to the INC 5000 as one of the fastest-growing companies in America … three years running.

This is no small thing. In the words of INC: “Only a tiny fraction of the nation’s companies have demonstrated such remarkably consistent high growth.” As we prepare to celebrate 15 years of successful business, Strategic Integrators is humbled and grateful for our incredible clients and our superb team who have made this robust growth possible.

 

Leveraging Artificial Intelligence

As Strategic looks toward innovative and disruptive technologies that can
dramatically help our clients, we are confident that few technologies can match the
potential power to bring about quantum-level improvements in the way artificial
intelligence (AI) can.
Because of this we are excited about our strategic partnership with Airin, a new
cognitive-learning AI solution that’s producing truly remarkable results in contact
centers today: 

  1. 50% reduction in new agent training and nesting 
  2. 40% reduction in AHT (average handle time) 
  3. 35% reduction in escalations 
  4. 50% increase in both customer and employee satisfaction 

Set up a Strategy Session today to talk about how Airin might help your
organization reach new levels of efficiency, success and satisfaction. 

 

Schedule a Strategy Session

Contact us today for a low-key conversation conversation about your current environment, current pain points as well as long-term goals. Our national-caliber consultants look forward to speaking with you soon.

Schedule My Session